At Jack & Jones Store, we understand that style knows no borders. That’s why we’ve crafted a seamless global delivery experience to bring our curated collections of blazers, boots, hoodies, and more directly to your doorstep – whether you’re dressing for the office or upgrading your weekend wardrobe.

Our Delivery Promise

We combine speed with reliability to ensure your fashion-forward pieces arrive when you need them. From our headquarters in Bradford to your home, each delivery is handled with the same attention to detail we apply when selecting our products.

Shipping Options

1. Standard Shipping (£12.95)

Ideal for when you need those statement pieces promptly:

  • Carriers: DHL or FedEx
  • Processing: 1-2 business days
  • Delivery: 10-15 business days after dispatch
  • Tracking: Full end-to-end visibility
  • Best for: Individual items or smaller orders

2. Free Standard Shipping (Orders over £50)

Perfect for stocking up on seasonal essentials or complete outfits:

  • Carrier: EMS
  • Processing: 1-2 business days
  • Delivery: 15-25 business days after dispatch
  • Tracking: Provided for all orders
  • Best for: Larger orders or wardrobe refreshes

Pro Tip: Combine orders with friends or family to unlock free shipping while exploring our versatile collections.

Delivery Details

We ship worldwide with the following considerations:

  • Coverage: Available to most countries (excluding parts of Asia and remote regions)
  • Processing: All orders prepared within 1-2 business days (excluding weekends and holidays)
  • Customs: International customers may be subject to import duties (calculated at checkout)
  • Address Accuracy: Please double-check your shipping details – we can’t modify addresses after dispatch

After Your Delivery

Not completely satisfied? We offer a 15-day return policy from delivery date. Simply contact our style advisors at [email protected] to initiate the process.

Delivery FAQ

Can I track my order?

Absolutely! You’ll receive tracking information via email as soon as your order leaves our warehouse. Track your DHL/FedEx packages through their websites or use the EMS tracking portal for free shipping orders.

Do you offer express shipping?

Currently, we focus on providing reliable standard shipping options at competitive rates. This allows us to maintain our commitment to quality while keeping prices accessible.

What if my package is delayed?

While most deliveries arrive within the estimated timeframe, occasional delays can occur with international shipping. If your package exceeds the maximum delivery window, contact our team for assistance.

Can I ship to multiple addresses?

Currently, each order can only be shipped to one address. For gifts to multiple recipients, please place separate orders.

Ready to Refresh Your Wardrobe?

Now that you understand our delivery process, explore our collections of blazers, footwear, and versatile clothing designed for the modern global citizen. Wherever you are, we’ll bring contemporary style straight to your door.

Shop Now and experience the Jack & Jones Store difference – fashion that travels as well as you do.